When things go wrong in aviation the consequences are usually severe and because of this the industry has long been at the forefront of safety research and development. Not only have aircraft become increasingly reliable, but advancements in the understanding of human performance have also [...]
In the last five months two customers have postponed strategic Crisis Management training at group level because of COVID-19 and an operational issue. Postponing Crisis Management training because of an operational interruption is like running a bus company that have repeated crashes and postponing refreshing [...]
Organisations continue to invest heavily in training however it remains the case that many do not collect the information required to determine the usefulness and impact of their training programmes. Techniques remain unevaluated, transfer remains unmeasured and return on investment is considered too difficult to [...]
Many high-hazard industries require 24/7 operations. Complex site processes need to run continuously and this necessitates long hours of shift work. This also means the potential for human fatigue needs to be considered as a risk factor. Fatigue is acknowledged to be a significant safety [...]
A successful operational-level response relies on a competent and effective Emergency Response Team (ERT). Shift teams in the COMAH sector need to be prepared to respond to emergencies 24/7 with a consistent level of response capability across every shift. When something unexpected happens on site, [...]
A successful tactical-level response relies on an effective Incident Management Team (IMT) leader. The IMT takes a ‘whole-site’ perspective to emergency management – a demanding brief – and the role of leader is pivotal to the outcome. The IMT needs to quickly understand the scale [...]
A year on: lessons learned Around a year ago we committed to supporting clients with emergency management support throughout this pandemic, wherever possible. Not all clients have taken up our offer, but we have continued training and exercising for several, throughout. In fact, we have [...]
Real competence development relies on maximising training transfer - the degree to which people apply the knowledge, skills and experience from the training context back to their job. A good level of training transfer is essential if organisations are to obtain value for money from [...]
Organisations in the COMAH sector need to know there is a consistent high level of emergency response capability in place, ready to respond should an emergency situation occur on site. Rapid action to protect people, environment and assets is vital to manage the situation and [...]
In an ideal world, you’ve been exercising your crisis team for years; team members know each other well, they follow a process fluently and understand the full range of risk scenarios. You have practised activation, use of information sharing and communications systems; you have slick [...]