Preparing for action The recipe for top-level team performance continues to be the focus of research and development programmes in business, sport and military contexts across the world. Combining a group of individual capabilities to create a team capability is a function of many factors [...]
Whether you are looking to create a comprehensive emergency management plan, develop your emergency management and preparedness or take business continuity to the next level, we have something to meet your needs. And what we do is different from other providers, on a number of [...]
A new centre of excellence Now in 2022 we are launching a new centre of excellence for emergency, incident and crisis response. Many of our regulated industry customers have been asking us to run open courses to develop their people in core response roles necessary [...]
45 years on from the Seveso disaster, we take a look at what happened to remind ourselves of some key learnings for process safety and emergency response. What happened at Seveso? On 10 July 1976 a bursting disc ruptured on a chemical reactor at the [...]
Communication is fundamental to working efficiently and safety. It seems straightforward to expect a high level of skill and effectiveness for teams working in high hazard contexts such as chemical processing and storage facilities. But when we take a closer look we find that problems [...]
Some of the most challenging and rewarding work we do is around crisis management teams under pressure. Whether the pressure is real or simulated, we get to watch leaders perform in a ‘pressure cooker’, often with interesting results. The ‘pressure cooker’ tends to amplify some [...]
When things go wrong in aviation the consequences are usually severe and because of this the industry has long been at the forefront of safety research and development. Not only have aircraft become increasingly reliable, but advancements in the understanding of human performance have also [...]
In the last five months two customers have postponed strategic Crisis Management training at group level because of COVID-19 and an operational issue. Postponing Crisis Management training because of an operational interruption is like running a bus company that have repeated crashes and postponing refreshing [...]
Organisations continue to invest heavily in training however it remains the case that many do not collect the information required to determine the usefulness and impact of their training programmes. Techniques remain unevaluated, transfer remains unmeasured and return on investment is considered too difficult to [...]
Many high-hazard industries require 24/7 operations. Complex site processes need to run continuously and this necessitates long hours of shift work. This also means the potential for human fatigue needs to be considered as a risk factor. Fatigue is acknowledged to be a significant safety [...]